Your default language is English, click to change.

You ask - we answer

Fans questions

Who can be a backer?
A backer can be  a person or a company who has signed up to the fans4club webpage.  A backer on fans4club.com is called a “fan".
How can I become a supporter?
Fans can support the project by clicking on “select this reward” on the project’s page. There you can find a list of rewards awarded in exchange for each amount donated.  In this way the fans can join the project.   Donations can be processed through the payment systems on fans4club.com.  In order to make a donation fans must be logged in to their account on fans4club.com.
 
Can I see a list of fans who have joined a project on the project page?
Yes.  Simply click on “Fan” on the project page.
 
Can I join a project and remain anonymous to other fans?
Yes.  After clicking “Select this reward” it is possible to choose this option.  Fans will only be visible to the club for the purpose of issuing rewards.
Will the amount I’ve donated be visible to the public?
No. Such information will not be made available to the public, only clubs will have access to such information.
What information will the club receive about me once I join the project?
The club receives only the information which is essential to give rewards and deliver them to fans.
How does fans4club.com verify the identity of clubs before allowing them to post on the page?
Fans4club.com works with known clubs, nevertheless all clubs undergo a verification process.
 
How can I find projects which interest me?
Click on “review” or the ______ symbol.
 
Will I be informed about the progress of the projects which I am supporting?
Yes, of course we would like fans to have the most up-to-date information about projects in which they are taking part. At the same time, we do not wish to junk up your mailbox so we will only send emails containing vital information.
 
What if I have a question regarding the project?
It will be easiest to ask the sponsor of the project (the club).  That’s why each project has an address where fans can get all of the necessary information.
 
How often can I take part in the same project?
There is no limit. The more the better.
 
Can I cancel my donation?
Please think your decision carefully because we cannot cancel donations.
Who is responsible for meeting the goals of the projects?
The sponsor of the project (the club) is responsible.
What happens if the club’s project goals aren’t met?
At fans4club.com it doesn’t matter if the clubs goals aren’t met,  fans still receive the rewards  they’ve earned through the project.  In the event that the goal is not met, fans4club.com  gives the collected amount to the club and leaves it to them to decide how to reach the remainder of their goals.
What if the club exceeds the goal?
In life costs often exceed initial estimates, having additional funds only helps ensure that the project will be completed.  If the amount raised is significantly greater than the cost of the project, the club will surely be able to think of other worthwhile projects and happily share information about these with fans. 
 
How does the club get the rewards to the fans?
Once you’ve chosen a rewards to be sent,it will be necessary to provide your address.This information will be necessary to ship the package.
 
Where can I find information about delivery times for rewards?
Each rewards for the project is listed with an approximate delivery time.
What if I don’t receive my rewards within the delivery time?
If this is the case, please contact the club at the address given on each project.This information also goes to fans4club.com so that we can assist in solving the problem as quickly as possible.
Is it possible that I will not receive my rewards if the club doesn’t reach its goals?
There is no such risk. Fans always receive the rewards for specific contributions.
 

Clubs questions

Who can start a project?
Sports clubs, organizations and other affiliations registered and accepted by fans4club.com can organize projects.On fans4club.com project organizer is called a “club”.
 
What information is necessary to register a club on fans4club.com?
In order to register, clubs must provide information such as:club’s name,sporting discipline, the league they’re in, the city, the country, a cover picture, the club symbols, the currencyin which they would like to organize the project, and contact information.Next, click on “register for acceptance”
 
Who prepares the projects?
The projects are prepared by the clubs themselves with the help of fans4club.com.
 
Can I count on your help?
Absolutely!
What kind of help can I expect?
We help prepare text, graphics and multimedia.We have experience in creating lists of rewards, an important part of the process.That is why we use all of our experience to help you.
When will my project be published?
The project will appear on the page after it is announced by the club.For the purpose of verifying projects it is absolutely necessary to fill in an email address for a PayPal business account as well as a bank account number. It is necessary to make a transfer of one monetary unit, for example 1 PLN, 1USD, 1 GBP, 1 EUR from the club’s PayPal account to the fans4club.com PayPal account. Account information is given with each individual project.Verification payments are returned within 5 working days after the end of the projects.
 
Can clubs take part in more than one project at a time?
Yes, but…the amount of projects a club may take part is limited by the amount of work each project requires.If a club can handle more than one project at a time it is free to take part in as many as it wishes.In our opinion it is better to participate in one project at a time and prepare the next one later.Fans will be happy to offer continued support to your club.
 
Is there a limit to the amount of projects a club can participate in? For example, during one year?
It all depends on whether the club is able to put together a large amount of good projects that fans will like.  If the answer is yes then you should do so.  Fans and clubs should work together.
What can I raise funds for?
The purpose of the project is always established by the club and fans4club.com.Together we support projects which bring joy, satisfaction and pride upon completion.Only these purposes will be considered.
How much can we raise?
Fans4club.com doesn’t set an upper limit on what clubs can earn with the support of fans.The passion and involvement of the fans has surprised us more than once, it is for this reason that we must take advantage of this potential.
Is it possible for the project not to work?
There is always a risk, however not a very big one.Upon completion of the project every club receives the money raised regardless of whether it has reached its goal. Completing the project is the club’s decision, so if the financial goals aren’t met, it’s up to them.Rewards are always sent to fans who have taken part in the project.
What can we offer fans who take part in projects?
Rewards must fulfill two requirements, they must be amazing and deliverable.Everything else is up to the imagination and ideas of the club.Fans4club.com strives for the purpose of the project and the rewards to be inspiring and enticing for fans to take part.
How much time does the club have to deliver the rewards?
The club indicates the time it will take to deliver the rewards.It’s important that it doesn’t take too long as this will deter fans from participating.
Who are the ambassadors?
Ambassadors are people known in the world of sports.We believe that the love to a sport’s club is something which connects people. We always try to include known athletes who will entice fans to take part in projects.
Who are our partners?
Partners are entities which take direct part in projects.They are often current sponsors of clubs and others who are involved with the clubs.
How much does it cost?
All costs are indicated in the section: Crowd funding. Payments.
 
Which payment services are available at fans4club.com ?
The current providers of payment methods for FANS4CLUB.COM are: PayPal and Transferuj.pl .
 
Where are the funds kept during the project?
Depending on the payment methods, funds are kept either in the club’s account or by fans4club.com’s payment service.In the case of the latter, funds are transferred to the club’s account within 5 working days after the project finishes.
When do I receive the funds for the project?
When the transfers are made through PayPal the funds go directly to the club’s PayPal account.When the transfers are made through transferuj.pl, the funds are sent to the club within 5 working days of finishing the project.
What happens to the funds if the goal of the project isn’t reached?
The funds are transferred to the club.  For donations made, the club is responsible for delivering the rewards defined in the project.

Crowdfunding - Fees

How much does FANS4CLUB.COM charge commission?
The commission is 5%.
 
How much do the payment services charge commission?
The commission depends on the payment service. Below are the payment methods we use:
  • Transferuj.pl
  • PayPal
  • MangoPay
Does it cost anything to register a project?
No, FANS4CLUB.COM doesn’t charge anything for registering a project.